Assessment Structure

I recently took the ServiceNow QA Intern Online Assessment, and let me tell you… I thought it would be a chill “Tell me what Agile is” kind of test. But no. The job market is so cooked right now that the OA came at me like I was interviewing to replace the entire engineering team. HashMap scheduling, Selenium automation in Java, a 3-table SQL join that clearly came from someone’s unresolved childhood trauma, Jenkins pipelines, and even prompt-engineering test cases — all for an intern role.
Honestly, it was hilarious and humbling at the same time. I went in as a student and came out feeling like the industry wants interns who can code, test, deploy, automate, optimize, debug, and maybe also make coffee. But yeah .. very humbling unforgettable experience.

1. DSA Coding (Easy–Medium)

• Problem was HashMap + scheduling–based logic.
• Pretty straightforward. Managed to solve it.

2. Selenium + Java Coding

• Had to write Java code to automate a web form (Selenium WebDriver style).
• Honestly, wasn’t expecting a pure automation coding question — this one I couldn’t solve fully.
• 3️ and 4 SDLC / Software Development Methodologies (MCQs)
  • Two conceptual MCQs on Agile, Waterfall, testing lifecycle etc.
  • Moderate difficulty, nothing too tricky.

5. DBMS Query (Medium–Hard)

• Given 3 tables, required joins + aggregation (GROUP BY with conditions).
• Pretty lengthy and slightly complex. Took time but doable if concepts are clear.
• 6 and 7 Jenkins (MCQs)
  • Two questions on Jenkins pipelines / CI-CD basics.
  • Both were easy and went well.

8. Prompt Engineering (Coding-Style Task)

• Final section had a prompt engineering question .. was asked to mask private information in emails as a bank employee
• 8 test cases given — all passed for me.

Overall Thoughts - Good mix of DSA ,Automation/Selenium,SDLC,DBMS,CI/CD and Prompt Engineering